Disclaimer:

Is the site reliable?

Yes! We work with the largest e-commerce security platform in Brazil through Mercado Pago.

Furthermore, our website has SSL security, which is mandatory by law for all online stores in Brazil, as it encrypts all transactions carried out on the website, ensuring the confidentiality of all information.

Why do products take 2 to 9 weeks to arrive?

We believe that it is possible to provide quality products at competitive prices in the Brazilian market. However, to achieve this, we have chosen to work with extremely competitively priced products from suppliers abroad (North America, Europe and Asia). Therefore, when a new order is placed in our store, we send the request to our suppliers and they ship it directly to your home.

Do all orders come with a tracking number?

Yes. We value transparency and that is why all products are shipped with internationally valid tracking codes.

When will I receive the tracking number after my purchase?

Our suppliers (industrial companies that manufacture the products) require 5 to 10 business days to ship and provide the tracking number. If you have not received your order after this period, simply contact us.

Since it is an international order, can I be taxed at Brazilian customs?

Decree Law 1804/80 on imports makes it CLEAR that all Brazilians have the right to import products worth up to $100 USD (US Dollars) without any taxation. If your product is taxed, please contact us so that we can assist and TRY to minimize the tax charge. If the charge is unavoidable and no other recourse can avoid its payment, it will be the responsibility of the end consumer!

Are all products shipped internationally?

Yes. From China, Europe or the United States.